Delegates

The ISBER 2020 Annual Meeting & Exhibits has been cancelled. Please note that the ISBER Leadership and the Scientific Program Committee are working together to create a plan to make the meeting content available virtually. ISBER will be sending out updates via email, social media, and http://meetings.isber.org/2020/covid-19/, so please keep an eye out for more information.

We will be able to offer a refund of registration fees in USD. Please note ISBER cannot control foreign exchange fluctuations and operates in USD. Thus the organization can only reimburse the original purchase price in USD.

Alternatively, we are able to offer a credit that can be used for the ISBER 2021 Annual Meeting in Atlanta, USA scheduled for May 10-14, 2021. Note that if the credit is not used for the ISBER 2021 Annual Meeting in Atlanta, the fees will be forfeited.

If you paid with credit card, your refund will be processed directly to your credit card. If you paid with cheque, you will receive your refund via cheque payment sent to the address on your registration form. If you paid via wire transfer, please contact covid@isber.org for further information regarding receiving your refund.

We are able to offer a credit that can be used for the ISBER 2021 Annual Meeting in Atlanta, USA scheduled for May 10-14, 2021. Note that if the credit is not used for the ISBER 2021 Annual Meeting in Atlanta, the fees will be forfeited. To request a credit, email covid@isber.org by Thursday, March 26 at 11:59pm PST.

If you made your reservation within the ISBER room block via the link/instructions previously provided on our website, your reservation has been automatically cancelled. If you made your reservation outside of the ISBER room block (for example, through a third-party booking site), please connect with the Anaheim Marriott or your booking agency to cancel your reservation.

Please connect directly with your travel agent or airline carrier for options to cancel your flights. The responsibility for airfare bookings and refunds falls outside the scope of ISBER 2020 and will be dependent on the type of fare booked and any travel insurance coverage.

The ISBER 2020 Program Committee will be in touch in the coming weeks regarding next steps for providing presentations electronically.

Thank you very much for preparing a workshop for the ISBER 2020 Annual Meeting & Exhibits. We greatly appreciate your efforts. At this point in time, due to logistical challenges, we do not have plans to hold workshops electronically. Please consider re-submitting your workshop for the ISBER 2021 Annual Meeting & Exhibits scheduled for May 10-14, 2021 in Atlanta, USA.

The ISBER 2020 Program Committee will be in touch in the coming weeks regarding options to facilitate a virtual discussion.

The ISBER Head Office will be in touch in the coming weeks regarding next steps for providing presentations electronically.

The ISBER Head Office will be in touch in the coming weeks regarding options to present your poster electronically.

Exhibitors

The ISBER Head Office will be in touch regarding options for receiving a refund, credit, or transferring your payment to alternative marketing opportunities. If you would like to reach out directly, please email sponsorship@isber.org.

The ISBER Head Office will be in touch regarding options for receiving a refund, credit, or transferring your payment to alternative marketing opportunities. If you would like to reach out directly, please email sponsorship@isber.org.

GES will be reaching out to you soon to confirm cancellation and reimbursement for all furniture orders you have made, if applicable.

If you have shipped items to the warehouse already, you will incur some materials handling fees. GES will reach out to provide details shortly.

If you have ordered electrical or Wi-Fi for the event, PSAV will be automatically cancelling your order and will not charge you for services.